| Location & shipping route |
USA or, since 15 Sep 2026, Frankfurt am Main (for EU collectors) – submission via a PSA account |
Cologne, Germany – short, insured shipping within Germany |
| Price per card |
Tiered by declared card value – expensive cards cost significantly more; the cheaper Value tiers are currently paused |
Fixed price from €15.95 (volume pricing from 50 cards, single card €19.95) – no matter what your card is worth |
| Value charge / upcharge |
Yes If the determined card value rises, an upcharge is billed afterwards |
No No value charge, no re-billing – the price is fixed before you order |
| Customs & import VAT |
USA: Yes Import duties and customs clearance on the way back. Via Frankfurt there are no customs within the EU. |
No No customs, no import VAT – your cards never leave Germany |
| Turnaround time |
Depending on the tier, several weeks to months – the Standard tier is estimated at around 80–100 business days |
Same day up to approx. 20 business days depending on service – Express, Premium Express and Same-Day available |
| Shipping risk |
USA: long international transport routes. Frankfurt: shipping within the EU |
Short, insured routes – personal drop-off in Cologne possible |
| Support & language |
International provider headquartered in the USA |
German & English support, weekdays 10:00–18:30 CET |
| Status tracking |
Limited insight into processing status |
Live status for every card in the customer portal – from arrival to return shipping |
| Invoice |
USA: billed in US dollars. Frankfurt: billed in euros |
German invoice with VAT shown – ideal for dealers as well |